What information do we collect?
Phanella Fine collects different information both personal and non-personally identifiable depending on what service we provide to you.
What personal data we collect and why we collect it
The personal information we ask for is because we need it to provide a service to you.
By filling in our enquiry forms, you freely give the following information name, email and any details supplied with your enquiry. This information is used to process your enquiry only. Your personal information is kept private and stored securely until a time it is no longer required or has no use. We never give your personal information to any third party or add you to any mailing list communication.x
Visiting The Website
If you wish to deny the use and saving of cookies from this website you can take necessary steps within your web browsers security settings to block all cookies from this website and its external serving vendors.
External Website Links & Third Parties
Although we only look to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website. We cannot guarantee or verify the contents of any externally linked website despite our best efforts. Users should therefore note they click on external links at their own risk and we cannot be held liable for any damages or implications caused by visiting any external links mentioned.
Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.
This website will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email. This website uses social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.
Who we share your data with
Any data you share with us kept private, we do not sell or give it to anyone outwith Phanella Fine. We don’t share any personally identifying information publicly or with third-parties, except when required to by law.
How long we retain your data
Your data is only kept for as long as we need it to provide you with your requested service.
What rights you have over your data
If you have sent us an enquiry, ordered through our shop or are a client of ours, you can request to receive a file of the personal data we hold about you. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Updated: 20th August 2019.